Contact Support

WORLD-CLASS SUPPORT

Our support team is comprised of a team of engineers who are highly trained and knowledgeable in all of our pipe flow modeling products. Customers around the world with installation, troubleshooting models, and product training.

Before contacting support, try these:

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Documentation

Detailed help files
and example models.
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Update Your Software

Many issues can be resolved if you have the most recent version.
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Installation Instructions

Guides to help you 
install your software.

Direct Contact Info

Monday - Friday 8 a.m. - 5 p.m.
(Mountain Time Denver)

If you have a model, please email the model for the engineer to review. 
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Phone

    (719) 686-1000
    (800) 589-4943
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Basic Consulting

 If your needs are beyond the typical technical support requests, we do provide consultation services. Learn about consulting services.
Detailed Help Files | Example Models

Documentation Portal

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