All products are licensed independently. For example, a license of Fathom cannot be used to access Arrow.

Add-on modules are product specific and require a license of their base application to run. Modules are licensed independently from the base product.

Products are licensed using an internet-based eLicense service. When users open the software, the application pings a third-party licensing server to check if an application seat is available. The licensing service is again pinged to return the seat when the user closes the application. These ‘floating seats’ allow multiple potential users to install the software, while limiting access depending on the number of seats for each application.

Any changes in licensing (such as adding products, increasing seats, or upgrading versions) can be applied immediately without affecting existing installations, including adding modules.

The eLicense service tracks which computers have the software active and can track if users are denied access due to insufficient seats. Information collected by the eLicense is detailed in the eLicense Privacy Statement.

Please contact us if you are using our legacy licensing and would like to transition to an updated eLicense.