AFT software is backed by a technical support team of engineers. More than software support, Applied Flow Technology provides the pipe flow analysis knowledge that comes with extensive real world experience.

Support may be obtained either by phone or email. In some cases it is extremely helpful, if not necessary, for us to see your model. Support by email is ideal for this since you can send us your model file as an attachment. When doing so, remember to include your question in the body of the email. Response will be prompt, either by email or phone, as appropriate.

Full license purchases come with the first year of Support, Upgrade & Maintenance (SUM) and may be annually renewed thereafter. An SUM allows you to maintain continuous support or, if your support has expired, to reinstate it.

The Support, Upgrade & Maintenance provides:

Ongoing Technical Support - available by phone and e-mail, world class support by AFT's team of engineers with real world experience in fluid and thermal systems Version Upgrades - keep your software up to date and gain all the advantages of the features and capabilities available in the latest version Periodic Updates on CD - while updates can always be downloaded from our website, you'll appreciate the convenience of having updates on CD, provided several times a year

You count on AFT pipe flow modeling software for important, often mission critical, project tasks. Make the most of the power provided by AFT pipe system modeling software with a Support, Upgrade & Maintenance program. Please contact us for more details.

For USB key utilities and assistance please see the USB Key Support page.